Privacy Policy

Last Updated: October 23, 2024

Introduction

Welcome to Platly. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our money transfer services and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: First name, last name, username or similar identifier, date of birth
  • Contact Data: Email address, telephone numbers, billing address, delivery address
  • Financial Data: Bank account details, payment card details, beneficiary information
  • Transaction Data: Details about money transfers you make, amounts sent and received, currencies exchanged
  • Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location
  • Profile Data: Your username and password, transfers made by you, your interests, preferences, feedback and survey responses
  • Usage Data: Information about how you use our website, products and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and complete your international money transfers
  • To verify your identity and prevent fraud
  • To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
  • To manage our relationship with you
  • To improve our website, products/services, marketing or customer relationships
  • To send you important service updates and notifications
  • Where it is necessary for our legitimate interests

International Transfers

As an international money transfer service, we may transfer your personal data outside your country of residence to facilitate your transactions. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees and partners who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. In some circumstances, we may retain data for longer periods as required by law or regulation.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

Regulatory Compliance

Platly is committed to complying with all applicable financial regulations, including:

  • Anti-Money Laundering (AML) regulations
  • Know Your Customer (KYC) requirements
  • Cross-border payment regulations
  • Data protection and privacy laws

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@platly.xyz Address: Platly, Inc., 456 Transfer Avenue, Financial District, CA 94103

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

Last updated: October 23, 2024